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Finnigan & Walsh Ltd.

"I will highlight the professionalism and efficiency of The Emergency Planning Society. They quickly assessed all our emergency planning and upgraded it, pointing out flaws that we didn’t know we had and could have costed us dear."


St. Francis College

"We knew that protecting our children was a high level priority. I am confident now on your emergency structure thanks to the advice of The Emergency Planning Society. They have taught both our staff and our students the basics of escape plans and emergency behaviour. These people know what they do."

Dorothy Anne Lawrence

"Investing in safety should always be a priority. I am so happy that we did it. The Emergency Planning Society has changed the functioning of our whole building. Everything is in place now. They have been so kind and attentive."

Hospital Responsibility to Patients: Know Your Rights

Health care is one of the most well structured service industries whose aim is to give families a safe and adjuvant environment. As a patient, understanding your rights will not only benefit you, but your health care provider as well.  It is for this reason that we encourage everyone to familiarize themselves with their responsibilities in their own health care as well as their rights.

The rights and responsibilities of the health care service providers to their clients are independent of the race, origin, culture, ethnicity, gender, sexual orientation, religion, socioeconomic status, physical and mental condition, nationality, age or political views of the patient.

What Are Your Responsibilities To Your Health Care Providers?

As much as your hospital or health care service team has responsibilities, so do you. It is your duty to help them give you the best care they can. You can facilitate adequate and appropriate care through fulfilling your responsibilities. Here is an overview.

You should accurately and exhaustively give information on your health history and current status to your healthcare providers.

You have a responsibility to clarify anything you do not understand

If you have been given a treatment plan that you cannot follow, for any reason whatsoever, you should inform your health care providers.

It is also your responsibility to take care of your own health and be aware of the consequences of your actions should you decide not to follow instructions and the recommended treatment plans.

You also need to cooperate with your health service providers, declare any medication that you may be taking, as well as report any health changes brought about by medication.

You are required to respect the property and rights of fellow patients

What Are The Responsibilities Of The Hospital To The Patients?

Hospitals and other healthcare service providers such as Datix strive to show respect to the pride and dignity of all patients. Additionally, they strive to give each patient their rights. While this sound like you need not worry, it is advisable to be well informed of patients rights, some of which are listed below. 

 Privacy and Respect

It is the hospital’s duty to tend to each and every patient in a safe and caring environment. It is also their responsibility to ensure that your health information remains private and confidential. 

 Quality Care

Every health care service provider should properly evaluate the problem at hand and give the right treatment. If the patient is in pain, it is their responsibility to properly assess the pain and manage it effectively.

It is your right as a patient to move freely without restraints, except when they are needed to protect you or other patients. It is also your right to get care without abuse, and have easy access to protective and spiritual services should you require them.

The health care service provider should also handle your queries and concerns with promptness. In case the person concerned is not in a position to handle your concern or query, you should be able to contact the service provider’s customer care personnel for someone who can resolve it. 

Information and Communication 

When you are under the care of a hospital, it is your right to know those who are attending to you by their names as well as their roles. Additionally, you are allowed to communicate to the caregivers in a language you can understand. If, for example, you have been confined in an institution, you have the right to communicate freely with your family.

You also have a right to be adequately informed about your health status, treatment options, as well as the risks and benefits of each treatment plan. You also have a right to know the costs of each treatment plan as well as the recommended payment methods. 

 Making Decisions

As a patient, the hospital or the caregivers should involve you in decisions regarding your health. While it is their responsibility to come up with the most effective treatment plans for your health status, you reserve the right to accept or reject a treatment option. If you feel like the decision-making is too much, you can appoint a person of your choice to do that for you.

If you have specific instructions as to how you should be cared for, you can put that in writing through legal forms. It is through these forms that you can appoint a support person to oversee your care, as well as specify the extent to which they will be involved. In this form, you can also specify any home hospital care decisions, discharge options, involvement in research studies, alternative treatments and so much more. 

In Conclusion

Regardless of who you are, the hospital or health care service provider should fulfill their responsibilities to you through your support and participation. While poor patients may not have adequate health insurance to cover the costs of the treatment, it is their right to receive life saving care prior to commencing talks on payment options.